Privacy Policy

Effective Date: July 8, 2026
Company Name: Northwest Chimney Solutions
Website: northwestchimneysolutions.com

Northwest Chimney Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information – Name, phone number, email address, mailing address, and other details you provide when contacting us, requesting a quote, or scheduling a service.
• Usage Data – Information about how you interact with our website, such as pages visited, time spent, and referring pages.
• Technical Data – IP address, browser type, device type, and location data (see our Cookie Policy for more details).

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule and manage appointments
• Send service updates, confirmations, and follow-ups
• Improve our website and customer experience
• Deliver relevant advertising through platforms like Google Ads and Facebook
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers – Third parties that help us operate our business (e.g., scheduling software, payment processors, marketing platforms such as Google Analytics, Google Ads, and Facebook Pixel).
• Legal Requirements – When required by law, subpoena, or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. For more details, please see our Cookie Policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Manage or disable cookies through your browser settings

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Northwest Chimney Solutions
info@northwestchimneysolutions.com
(971) 458-9507
northwestchimneysolutions.com