Terms & Conditions

Effective Date: July 8, 2026
Company Name: Northwest Chimney Solutions
Website: northwestchimneysolutions.com

By accessing our website or using our services, you agree to the following Terms & Conditions. Please read them carefully before booking or interacting with our business.

1. Services Provided

We offer professional chimney and fireplace services, including but not limited to:

• Chimney cleaning (chimney sweep)
• Chimney repair
• Chimney inspection
• Chimney crown repair
• Chimney flashing repair
• Chimney cap installation & repair
• Tuckpointing
• Chimney rebuild (roofline up)
• Chimney liner installation
• Gas fireplace repair
• Wood stove services
• Fireplace insert installation

All services are subject to availability and may vary based on location and property conditions.

2. Scheduling & Appointments

• You may schedule services through our website, phone, or email.
• Appointment times are approximate. While we do our best to arrive on time, unforeseen delays (e.g., traffic, weather) may occur.
• We reserve the right to reschedule in cases of emergency or unsafe conditions.

3. Cancellations & No-Shows

• Please notify us at least 24 hours in advance if you need to cancel or reschedule.
• Missed appointments or last-minute cancellations may incur a cancellation fee.
• Repeat no-shows may result in refusal of future service.

4. Payments & Pricing

• Payment is due upon completion of service unless otherwise agreed in writing.
• Prices may vary based on chimney condition, accessibility, and scope of work required.
• Inspections start at $49.
• We reserve the right to adjust pricing for additional services or unforeseen conditions, with your approval.

5. Guarantee & Limitations of Liability

• We aim for 100% customer satisfaction. If you are not satisfied, please contact us within 48 hours of service.
• Our services are not guaranteed to resolve issues caused by pre-existing structural damage, improper prior installation, or factors outside the scope of the service performed.
• We are not liable for pre-existing damage or conditions not visible or accessible at the time of service or inspection.

6. Safety & Access

• You agree to provide safe access to the work area, including clear pathways, roof access, and accessible entry points to the chimney and fireplace.
• We reserve the right to refuse service if a location is unsafe, structurally unstable, or inaccessible.
• Pets must be secured during the service visit.

7. Use of Website

• All content on our website is owned or licensed by Northwest Chimney Solutions. You may not reuse, copy, or distribute any materials without our written consent.
• You agree not to use this site for unlawful purposes or to attempt to disrupt its functionality.

8. Privacy

By using our website or submitting information through contact forms, you agree to our Privacy Policy, which outlines how we collect, use, and store your personal data.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have questions about these Terms, please contact:

Northwest Chimney Solutions
(971) 458-9507
northwestchimneysolutions.com